Shipping & Delivery
Shipping & Delivery
We want to get your skincare essentials to you as quickly as possible. Here's everything you need to know about how we ship.
Processing Time
Orders are processed within 1–3 business days of being placed. You'll receive a confirmation email with tracking information once your order has shipped.
Estimated Delivery Times
- United States: 7–14 business days
- Canada & UK: 10–18 business days
- Australia & New Zealand: 10–20 business days
- Rest of World: 14–25 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or peak periods such as holidays.
Order Tracking
Once your order ships, you'll receive an email with a tracking number. Please allow up to 5 business days for tracking information to update after your shipping confirmation.
Customs & Duties
For international orders, customs fees or import duties may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in your order total.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate immediately. We're committed to making sure every order reaches you.